FAQs - University Gastronomy
a) Autoload
What does Autoload mean?
How can I register for Autoload?
Why can my card only be topped up once a day?
Why won't the vending machines automatically top up my card?
What happens if I top up my card without having enough money on my bank account?
When exactly is my card automatically topped up?
b) Traffic-Light Labelling – CO2e and Water Footprint as well as KlimaTeller
What is a "KlimaTeller"?
Where does the data for the KlimaTeller come from?
What is an average dish? How are the dishes compared to each other?
How is the dishes' climate footprint determined?
Why is it sometimes CO2 and sometimes CO2e, what's the difference?
What constitutes a climate-friendly cuisine?
What food is especially climate-friendly?
Good CO2 emissions, but no KlimaTeller?
What's the difference in the CO2e footprint for poultry, beef and pork?
Why has the STWM introduced a traffic-light system for CO2e and water footprint?
Since when has the STWM been labelling the CO2e and water footprint in a traffic-light system as well as the KlimaTeller?
What does "water footprint" mean?
c) Most Frequent Questions
Why are chips labelled as vegetarian and not as vegan?
Do the canteens use glutamate?
Why does the dishes’ labelling sometimes change, e.g. from vegan to vegetarian?
Why are the dishes’ nutritional values not made public?
Why do the available dishes sometimes differ from the online menu?
Who can use University Catering?
What does the Studierendenwerk do to contain the flood of paper cups?
Why is there only portioned milk at some coffee machines instead of fresh milk, which would produce a lot less waste?
Can I have a second helping?
Why are there no water dispensers in the canteens?
Can leftovers be given to, for example, homeless people?
Why are some desserts offered in plastic cups?
Why are some dishes priced according to weight while there’s a fixed charge for others?
Can I get back the credit left on my Legic Card if I lose it?
Where can I get information on the new price system and prices?