FAQ

Requirements include:

1. You must be enrolled in a regular course of study^(*1) at a university represented by the Studierendenwerk.

Jurisdiction of the Studierendenwerk München Oberbayern:

• Ludwig-Maximilians-Universität (LMU)
• Technical University of Munich (TUM) ^(*2)
• Hochschule München University of Applied Sciences (HM)
• University of Music and Theatre (HMTM)
• Munich School of Politics and Public Policy (HfP)
• International University SDI München
• Katholische Stiftungshochschule University of Applied Sciences (KSH)
• Rosenheim Technical University of Applied Sciences (TH Rosenheim, only for halls in Rosenheim)
• University of Applied Sciences Weihenstephan (HSWT, only for halls in Freising)
• University of Television and Film (HFF)
• Academy of Fine Arts (AdBK)
• International School of Management (ISM)
• Munich School of Philosophy (HfPh)
• Bavarian University of Business and Technology (HDBW), Munich Campus
• Ukrainische Freie Universität

2. Your monthly income must not exceed the up-to-date BAföG maximum rate by more than 30%.

_{(*1) regular course of study (“ordentlicher Studiengang”): “regular students” are students who are enrolled at a university or school of higher education and whose time and work is mainly used for their studies.}

_{(*2) excl. Straubing Campus}

Persons who fulfil any of the following criteria on the date they will presumably move in or want to move in are not authorized to live in our halls of residence:

• having a monthly income which exceeds the up-to-date BAföG maximum rate by more than 30%
• having had a tenancy agreement terminated by the Studierendenwerk
• having been banned by the Studierendenwerk from entering their premises (“Hausverbot”)
• living in or having lived in an accommodation unit with no valid tenancy agreement or without the consent of the Studierendenwerk
• having rent arrears or other financial debts with the Studierendenwerk
• after having completed a first undergraduate course of study^(*1), intending to enrol in another undergraduate course of study; or after having completed a Master’s degree programme, intending to enrol in a further course of study
• doctoral candidates or PhD students
• currently having a signed tenancy agreement with the Studierendenwerk
• not having at least 1 year left as a tenant (“Restwohnzeit”)

Furthermore, persons who, at the time of acquiring their university entrance qualification^(*2) (Abiturzeugnis), are registered within the catchment area of the zones M to 4 of the MVV (Münchner Verkehrs- und Tarifverbund) are not authorized to live in our halls. This does not apply for universities in Rosenheim and Freising.

^{(*1) Undergraduate courses of studies provide a first university degree qualifying the student for a profession.}
_{(*2) university entrance qualification: certificate enabling you to enrol at university}

No, you’re not. By submitting an application, you let us know that you’re interested in one of our accommodation units; however, you’re not legally entitled to actually be offered one.

Applications are submitted online via the Studierendenwerk website (www.stwm.de/en/accommodation/application/online-application).

Applying for the winter semester is possible from the 15th of May in the year your studies begin, for the summer semester from the 15th of November the year before your studies begin.

Students who are already enrolled can apply at any time.

No, you’re not. Please have a look at our Policy for Allocating Accommodation or at the 2nd FAQ above (exclusion criteria). Exception: If you’ve completed a Bachelor’s degree programme, you’re eligible to apply for your Master’s.

You can choose up to three halls of residence at the main location of your course of study. 
However, your selection is not treated as a list of priorities.

Have a look at our application info page for all necessary information.

My Account is a page on our website where you can upload your certificate of enrolment as well as other documents during and after the application phase.
You’ll receive your login details via email, as explained in the FAQ above. Please be sure to keep them safe. In general, login details consist of the email address you provided as well as an automatically generated password, which you cannot change yourself.

No, you don’t. Please once again log in under My Account to check your application status. It can take up to 7 days for your status to be updated, depending on the type of document you submitted. With certificate of enrolments even until 14th May or 14th November (deadline).

Explanation status:

a) “offen” (open, still to be dealt with)
b) “in Bearbeitung” (being dealt with, only for damage reports during the tenancy)
c) “erledigt” (settled, everything is O.K.)
d) “abgelehnt” (rejected, you’ll find the reason stated in the answer field on the right)

No, that’s not necessary. Just make sure to upload your acceptance letter or your latest certificate of enrolment at the latest by 14th May for the summer semester or at the latest by 14th November for the winter semester under “My Account”.

That depends on several factors. For instance, you need to have at least 1 year left as a resident (“Restwohnzeit”).
Further requirements can be found in our Policy for Allocating Accommodation under Item 1 as well as in the 1st and 2nd FAQ above.
If you’re unsure whether or not you are eligible to apply, please send an email to: wohnen-bewerbung@stwm.de

Yes, you can. Applying for accommodation is not binding. You can withdraw your application at any time.
To do so, simply send an email to wohnen-bewerbung@stwm.de.

No, unfortunately that’s not possible. You're very welcome to get in touch by email: wohnen-bewerbung@stwm.de

We only accept one application per student (initial application). Any additional application will be deleted without further comment.
If you’ve already submitted an application and have a question regarding your application, you can get in touch with wohnen-bewerbung@stwm.de.

There can be several reasons for this; possible reasons might include:
a) You didn’t upload your up-to-date certificate of enrolment (Immatrikulationsbescheinigung).
b) You didn’t accept a binding accommodation offer or didn’t respond.
c) You didn't react to requests sent by the Online Application.
d) You cannot be contacted via the email address you provided.

We can check for you whether or not your application is still active. If you’d like us to do so, please send an email to: wohnen-bewerbung@stwm.de

No, unfortunately that’s not possible. Count with the approximate waiting periods stated on our website. The waiting periods are regularly updated. Due to lots of different influencing factors, it’s impossible for us to provide exact information.
Our up-to-date waiting periods for the individual halls of residence can be found here.

We can issue a document confirming that you’re on our waiting list. If you require this type of confirmation, please send an email to: wohnen-bewerbung@stwm.de

One semester lasts six months. It’s the period of time which you will approximately have to wait until you receive an accommodation offer. You can also convert the given waiting period into years, e.g. 4 semesters waiting period would be approx. 2 years after submitting your application.

No, they’re not. In general, free accommodation units are allocated according to the chronological order in which we receive the applications (waiting list). It’s irrelevant whether the free room is in the first, second or third hall that you chose in your application.

Yes, you can. However, it’s almost impossible for you to be offered a room via the Studierendenwerk. Check our waiting periods as well as the application requirements listed in the 1st and 2nd FAQ above. You can get in touch with the international office or the exchange coordinators of your university in Munich, Freising or Rosenheim.
Further information can be found on our website under International as well as in our Policy for Allocating Accommodation under Item 4.

As we only have a limited amount of accommodation available, we allocate our free rooms according to the chronological order in which we receive the applications (waiting list) as well as according to the latest allocation and funding policy. More detailed information can be found under Item 4 of our Policy for Allocating Accommodation.

Yes, that's possible, for instance, due to renovation works, opening of new halls as well as other reasons.
The waiting period which is stated for a hall of residence merely gives the approximate time span between submitting an application and receiving an accommodation offer.

No. You can, however, rent as a subtenant, provided you are enrolled in a regular degree programme at a university within the jurisdiction of the Studierendenwerk München Oberbayern. Please note our Policy for Allocating Accommodation.

However, the Studierendenwerk is not in charge of finding subtenants.

The following links provide information on accommodation websites, privately run halls of residence as well as our Private Accommodation Service:

Studierendenwerk München Oberbayern - Further Accommodation

Private Accommodation Service

Private Housing Market TUM

JIZ München

You’ll be on our waiting list from the day you submit your application.
You’ll automatically receive an email confirming your application.

Should there be any questions regarding your documents or application, we’ll get in touch with you by email.

Please note that this can take up to 7 days after submitting your application.

Please check under My Account (Application FAQs) whether all your documents were successfully uploaded.

Please do so for every document you upload, also for your certificate of enrolment at the beginning of each semester.

In general, free accommodation units are allocated according to the chronological order in which we receive the applications (waiting list). Ratios and quotas are applied for allocating accommodation in order to ensure a well-balanced residential make-up in the student hall of residence.
The Studierendenwerk München Oberbayern (STWM) reserves the right to diverge from the waiting list in individual cases in order to ensure a socially stable residential make-up can be created and maintained.

More details regarding the ratios, quotas and allocation process can be found in our Policy for Allocating Accommodation under Item 4.

Accommodation units are usually offered via a “Festanschreiben” (regular accommodation offer), which is sent out approx. 3 - 8 weeks before the new student can move in.
The Festanschreiben will be emailed to you as a PDF file, including a tenancy agreement as well as additional documents (supplementary agreement, notification regarding withdrawal).

If you don't accept the accommodation offer within the specified period or don't respond to it within the specified period, the accommodation offer will expire.

Submitting the signed tenancy agreement as well as the direct debit authorization signed by the account holder within the stipulated period is an absolute requirement and is equivalent to accepting the accommodation offer.

If you don’t accept the accommodation offer or don’t accept it in time or if we don’t get a response, your application will expire.
In this case, you can submit a new application; you will however lose your position on the waiting list.

The tenancy is only in force once the tenancy agreement has been signed by the STWM. First-time tenancy agreements are usually signed for a minimum period of one year.

Due to the nature of student accommodation, there can be short-notice accommodation offers sent out approx. 1-2 weeks before a new student can move in.

In this case, the accommodation offer is sent out to several persons on the waiting list via a “Schnellanschreiben”.
Whoever replies first, according to the principle of priority, will receive the accommodation unit. All other applicants keep their position on the waiting list.

Please note! If you were accepted for the offered accommodation unit (first person to reply) by being sent a tenancy agreement, please make sure to sign it and send it back to us within the stipulated period. Should you not return the tenancy agreement in time, your application will expire.
In this case, you can submit a new application; you will however lose your position on the waiting list.

The tenancy is only in force once the tenancy agreement has been signed by the STWM. First-time tenancy agreements are usually signed for a minimum period of one year.

No, unfortunately that’s not possible. We don’t arrange any appointments to look at rooms. As our accommodation units are occupied without any interruption it’s not possible for us to organize official viewings.
You’ll find pictures of the halls as well as detailed descriptions on our website.

The maximum tenancy duration is seven semesters for Bachelor, Lehramt, Diplom, Magister and Staatsexamen study programmes, and four semesters for Master study programmes. Cumulation is excluded. If you change to a new course of study, the remaining time left in your tenancy (“Restwohnzeit”) remains unchanged. The requirements for being authorized to live in the halls of residence must be fulfilled throughout the entire tenancy.

Our tenancy agreements are drawn up to suit your study progress. Due to renovation/construction work, the duration can however vary. You’ll receive additional information on this along with your tenancy agreement. However, prolonging your tenancy due to the regular tenancy period not yet being exhausted might be possible.

Up-to-date regulations for tenancy agreements signed AFTER 1st April 2024:

Tenancies can be extended under special circumstances, for instance in the case of

• the regular tenancy period not yet having been exhausted,
• acute hardship (especially in the case of serious illness, death of a close relative, divorce proceedings, pregnancy and parenthood while studying),
• exceptional student commitment,
• evidently imminent graduation within one more semester (“Examensverlängerung”). “Examensverlängerung” is the last possibility of prolonging tenancies.

The Hardship Committee (“Härtefallausschuss”) can be consulted for the assessment of hardship cases (check Item 6 of our Policy for Allocating Accommodation); a commission made up of representatives of the halls and the STWM can be consulted for the assessment of exceptional student commitment.
Extending tenancies due to illness or due to imminent graduation is, in general, limited to one semester each. Extending tenancies due to exceptional student commitment is limited to a maximum of two semesters. The committee can decide to make exceptions.

Regulations for tenancy agreements signed BEFORE 1st April 2024:

Honorary semesters for potential tenancy extensions that were obtained by 31st March 2024 remain valid. The maximum tenancy duration must not exceed 10 semesters.

1. House representatives as well as hall/Servicepaket tutors can apply for an extension of their tenancy of up to 4 semesters per person.

2. Transitional arrangement for Bachelor students
Residents who are enrolled in a Bachelor's degree programme may be able to apply for having a 7th semester added to their tenancy. Please contact us if you have any questions.

3. Network administrators
Network administrators can apply for honorary semesters of up to 4 semesters per person.

4. Special social commitment
Upon application, the STWM grants honorary semesters for special commitment in the hall of residence of up to 2 semesters per person/job.

The Hardship Committee (“Härtefallausschuss”) can be consulted for the assessment of hardship cases (check Item 6 of our Policy for Allocating Accommodation);

Extending tenancies due to illness or due to imminent graduation is, in general, limited to one semester each.

The deadline for applying for an additional semester is 1st June of any given year for tenancy agreements which end on 30th September or 1st December of any given year for tenancy agreements which end on 31st March. Applications are to be submitted via email using the available form.
Permission for extending tenancies can only be granted by the STWM and only for one semester at a time; each case is decided upon individually. Applicants are not legally entitled to be granted an extension of their tenancy.

Yes, that’s possible. For further information, please have a look at the FAQ above on extending tenancies in general and Item 3 and 6 of our Policy for Allocating Accommodation as well as our FAQs for hardship cases and couples.

Yes. If your tenancy agreement ends on 30th September, you’ll receive an email with further information on prolonging your tenancy sometime between the middle of April and the beginning of May of that year. Applications need to be submitted in time, including all the required documents, at the latest by 1st June of that year.
Any applications we receive after that date cannot be taken into consideration.
If your tenancy agreement ends on 31st March, you’ll receive an email with further information on prolonging your tenancy sometime between the middle of October and the beginning of November of the previous year. Applications need to be submitted in time, including all the required documents, at the latest by 1st December of the year preceding the end of your tenancy agreement.
Any applications we receive after that date cannot be taken into consideration.

No, that’s not necessary. The deposit is usually withdrawn 20 days after you receive the email “SEPA Ankündigung - Studierendenwerk München Oberbayern” (SEPA notification – Studierendenwerk).

Your rent will be taken off your account on the 8th day of each month.
Information on when the first rent payment will be withdrawn can be found in our email “SEPA Ankündigung - Studierendenwerk München Oberbayern” (SEPA notification – Studierendenwerk), which you’ll receive by the 3rd day of the month.

Along with the tenancy agreement, signed and sent back by the Studierendenwerk, you’ll also receive an attachment with information on how the handing over of keys is handled by your hall of residence.

The Studierendenwerk München Oberbayern’s accommodation units are rented out without any interruption.
Therefore it could be possible that your room shows damage and/or still needs to be painted after you have moved in.
Along with your tenancy documents, you’ll receive a form on which you can report any damage/irregularity that is present when you move in.

Please be aware that any damage that was not reported within two weeks after you moved in will be deducted from your deposit after you have moved out again. The filled in form is to be handed in with the caretaker.

Important information on moving in can be found on our website under Studierendenwerk Accommodation.

Once you’ve moved in, you’ll also receive an email from our Service Desk containing important information as well as the “Wohnungsgeberbestätigung” (confirmation of landlord required for registering your new address).

Yes. Every household in Germany must pay a certain fee for using the internet, radio and TV. Also students who live in student halls of residence need to pay the fee (if you receive BAföG, you can apply for exemption.)
The fee is not included in the rent.
It may be possible to share it with others in shared flats. Talk to your flat mates about it. In accordance with tenancy law, it’s not possible that the Studierendenwerk pays the licence fee directly.
Information for students in English can be found at www.rundfunkbeitrag.de/welcome. After students have registered with the Residents’ Registration Office, it usually transfers the data to the “ARD ZDF Beitragsservice”. Consequently, every resident will be contacted separately and must respond in order to avoid a potential fine.

Yes, that’s possible. Our rooms are furnished with the essentials. You are very welcome to additionally furnish your rented room yourself, for example bring along small furniture.
This does not apply for communally used rooms in shared flats. These rooms are not rented out; tenants are rather entitled to use them for the intended purposes. For this reason, you’re not allowed to set up furniture and other items in these rooms.
There’s no storage possibility for the furniture that’s already in your room. If you want to store furniture, you have to organize it yourself.
IMPORTANT! Furniture that is provided by us and which you stored elsewhere must be back in the room when you move out. You’ll be charged for any missing furniture.

Yes, they do. Please find out the exact location of your hall’s laundry rooms once you’ve moved in. The tutors are always happy to help you find your bearings in your hall.

Please log in to “My Account” on our website and fill in a damage report.
You can also find a QR code near the caretaker’s office in your hall of residence, which you can scan. That will also lead you directly to our online damage report.
Your login details generally consist of the email address you provided as well as an automatically generated password, which you cannot change yourself.
You received them already when you submitted your application; they’re the ones you also use to upload your certificate of enrolment.

Yes, that’s possible. In order to do so, please get in touch with your administration by email or personally.

Roughly 4-6 weeks before you move out you’ll receive an email with all the relevant information on moving out.
The email will include information, for instance, on what needs to be cleaned, where to hand in your keys as well as further details regarding the repayment of your deposit.

Please set up a “Nachsendeauftrag” with the post office. A “Nachsendeauftrag” will automatically forward your mail to your new address ensuring it won’t land in your old letter box by accident.

Roughly 4-6 weeks before you move out you’ll receive an email with all the relevant information on moving out.
The email will include information, for instance, on what needs to be cleaned, where to hand in your keys as well as further details regarding the repayment of your deposit.

Yes, that’s possible. Please note! The STWM’s accommodation units are rented out without any interruption. Should you want to be present when handing over your accommodation unit on the day you move out you need to count with having to wait for a certain amount of time. We ask for your understanding, as this is due to a large number of residents moving out. Please arrange an appointment with the caretaker well in advance.

The entire deposit is refunded three to four months after your tenancy has ended onto the account which you last gave us, provided there was no damage found when you handed over your accommodation unit and there are no outstanding debts.
Please note that 150.00 euros will be retained until the final “Betriebskostenabrechnung” (settlement of utilities paid for and used) has been drawn up.

Yes, that’s possible. Please have a look at our Sublet Policy and register your subletting, submitting all required documents, within the deadline with the administrative office in charge of your hall.
Required documents:

• reason for subletting (e.g. document verifying internship)
• enrolment certificate of subtenant
• completed sublet registration form

Please note! The duration of the subtenancy is counted to your tenancy and CANNOT be added to the ordinary duration of your tenancy.

You have two options:

1. You find a subtenant for the period of time you’ll be gone. Have a look at our Sublet Policy and register your subletting, submitting all required documents, within the deadline with the administrative office in charge of your hall.
Required documents:

• reason for subletting (e.g. document verifying internship)
• enrolment certificate of subtenant
• completed sublet registration form

Please note! The duration of the subtenancy is counted to your tenancy and CANNOT be added to the ordinary duration of your tenancy.

2. You apply for “re-admission”. However, this is only possible if you’re away for 1 semester and not for a period of time lasting for example only 3-4 months.
You can interrupt your tenancy for one semester, provided you have at least 1 year left in your tenancy (“Restwohnzeit”). If you’d like to do this, please get in touch with your administrative office. You need to apply with them for re-admission.
Please note! You’re required to be enrolled at your university in Munich, Freising or Rosenheim for the entire time you’re away, no matter whether you’re taking a semester off or not.

How to proceed:

1. Arrange a date for moving out with your administration and apply for re-admission, submitting the required documents.
2. Provide an approximate date on which you’ll presumably require new accommodation.
3. Vacate your room or apartment completely by the date you arranged. It will be rented out to someone else.
4. Get in touch with your administration roughly 6-8 weeks before you’d like to move in again and let them know when you want to move back in. You will then be re-included in the allocation process.

Please note! If you don’t get in touch with us, we won’t automatically re-include you.

Your rent will always be taken from your account on the 8th day of the month.

Please check our email “SEPA Ankündigung - Studierendenwerk München Oberbayern” [SEPA pre-notification – Studierendenwerk] to find out when the first rent payment will be withdrawn. You will receive this email by the 3rd day of the month.

The deposit is usually withdrawn 20 days after you receive the email “SEPA Ankündigung - Studierendenwerk München Oberbayern”.

If your rent cannot be withdrawn as stipulated, e.g. because there is not enough money on your account, it is possible to defer payment. Should this be the case, please get in touch with us by the 3rd day of the ongoing month, by email or phone. Please also let us know on what date you would like the rent to be withdrawn instead.
The contact details of the Rent Accounts Department can be found at the top of this page.

Please be aware of the fact that your bank will charge a fee should the direct debiting fail. You will have to pay this fee yourself; depending on what bank you are with, the charge will be somewhere between 3.50 euros and 10.00 euros.

Please contact us immediately by email and let us know on what date we can withdraw the rent instead. Please be aware of the fact that your bank will charge you any associated direct debit fees.

Should you not get in touch with us within ten days, you will receive a request for payment by email.

After having received the request for payment, please transfer the stated amount to the account mentioned, providing your Ident-Nr.
You will find your Ident-Nr. in the request for payment as well as in your tenancy agreement.

Requests for payment are sent out once or twice a month by email. Therefore, please regularly check the email account you provided in your tenancy agreement as well as its spam folder.

Requests for payment are not sent out by post.

The contact details of the Rent Accounts Department can be found at the top of this page.

It is possible to have your rent transferred by standing order.

You need to place the standing order with your bank. Please email us your bank’s confirmation. The contact details of the Rent Accounts Department can be found at the top of this page.
Please note that your rent could be increased during your tenancy, which would then require you to update your standing order.

Should there be adjustments regarding rent, tenants will be informed about this by email in November.

This information is also passed on to the tutors, whom you are welcome to contact should you have any questions.

As soon as two months’ rent or one month’s rent plus the deposit are overdue, you will receive a notice of termination for your accommodation unit.
Should you be behind on your rent payments, please get in touch with us immediately so that we can find a solution.

The contact details of the Rent Accounts Department can be found at the top of this page.

Please get in touch with us immediately by phone or email.

There is also the possibility of paying off your outstanding rent by instalments. Please get in touch with us as soon as possible.

Our contact details can be found at the top of this page.

If you have arranged an instalment schedule, the following applies: should you fall behind with paying one or part of an instalment, or should we not be able to withdraw your monthly rent, the instalment schedule will no longer be valid and the entire outstanding amount will be due immediately.

Please get in touch with us immediately by email or phone.

Our contact details can be found at the top of this page.

The deposit is refunded three to four months after your tenancy has ended, onto the account which was last used by us, provided there was no damage found after you handed over your accommodation unit and there are no outstanding debts.

Please note that 150.00 euros will be retained until the final “Betriebskostenabrechnung” (settlement of utilities paid for and used) has been drawn up.

The deposit is refunded onto the account which was last used by us.

Should you wish us to transfer your deposit onto a different account, please email us the following information:

name of the bank
address of the bank
first and last name of account holder
account number
Bankleitzahl (bank code number)
BIC/Swift code
IBAN

The contact details of the Rent Accounts Department can be found at the top of this page.

As per your tenancy agreement, your monthly rent includes an advance payment for utilities. This advance payment can ultimately result in an overpayment or in your having to make an additional payment. For this reason, 150.00 euros from your deposit are retained until the next “Betriebskostenabrechnung” (settlement of utilities), provided it has not yet been drawn up.

This does not apply for tenancy agreements with a fixed charge for utilities.

Provided there was no damage found after you handed over your accommodation unit and there are no outstanding debts, you will receive the remaining 150.00 euros of your deposit after the final “Betriebskostenabrechnung” has been settled.

The calculation period usually goes from 01.10.XXXX until 30.09.XXXX. The final calculation of utilities depends on when you move out.

That means:

Overpayment and end of tenancy agreement 30.09. or before
Your balance as well as the retained deposit will be transferred onto the account last used by us within 8 weeks after you have received your final “Betriebskostenabrechnung”.

Additional payment necessary and end of tenancy agreement 30.09 or before
We will deduct the amount of the additional payment from the retained deposit and will transfer the difference onto the account you last provided.

Should the additional payment be higher than the retained deposit, we ask you to transfer the difference onto our bank account within two weeks. You will find our bank details on the “Betriebskostenabrechnung”.

Overpayment and end of tenancy agreement after 30.09.
150.00 euros of your deposit will be retained until the next “Betriebskostenabrechnung” is drawn up. The amount will be transferred, along with your balance, in the second quarter of the year following the calculation period onto the account last used by us.

The calculation period usually goes from 01.10.XXXX until 30.09.XXXX.

For instance, if your tenancy agreement ends on 30.09.2022, the remainder of your deposit will be refunded in spring/summer 2023. If your tenancy agreement ends on 31.10.2022, the remainder of your deposit will be refunded in spring/summer 2024.

Additional payment necessary and end of tenancy agreement after 30.09

150.00 euros of your deposit will be retained until the next “Betriebskostenabrechnung” is drawn up. We ask you to transfer the additional payment within two weeks onto our bank account. You will find our bank details on the “Betriebskostenabrechnung”.

You will be emailed your “Betriebskostenabrechnung” in the summer following the end of the calculation period. Therefore, please regularly check the email account you provided in your tenancy agreement as well as its spam folder.

Please email us your objection including your reasons within six months after receiving your “Kautionsabrechnung”. We will then get in touch with you.

The contact details of the Rent Accounts Department can be found at the top of this page.

In most cases, tenancy agreements entail advance payments for utilities, i.e. utility costs are settled once a year on the basis of the actually used utilities. 
Increases in costs, such as for energy (gas, district heating, electricity), therefore raise the utility costs which were calculated up ahead, making additional payments necessary.

The basic rent is made up of the rent for the unfurnished flat and the additional charge for furnishing. Basic rent is subject to the consumer price index (CPI) and may only be increased in accordance with existing regulations for funded student accommodation. Therefore, if the CPI drastically increases, basic rent will partly also rise considerably.

Students suffering from health problems or students in difficult social situations (exceptional hardship) which permanently limit their chances considerably of finding suitable accommodation can apply for preferential admission.

Accommodation for hardship cases is also allocated by means of a waiting list; waiting periods are to be expected.

Financial circumstances do not constitute a case of hardship.

Please apply online via our online application:

1. Complete the application form.
2. Choose “yes” in the field marked “Disability”.
3. Please additionally send an email written by yourself to haertefaelle@stwm.de, describing your situation and including all the required documents.

Your email must include a detailed description of your personal situation, clearly stating your disability, as well as a description of your thus resulting special needs (e.g. light bell, required accommodation for assistants in the case of wheelchair rooms, etc.).

The description must make your situation clear to third parties. Please also provide supporting documents.

The supporting documents must illustrate and make the hardship case comprehensible to third parties.

Documents might include:

• disability card (“Schwerbehindertenausweis”)
• “Feststellungsbescheid” (official confirmation)
• report issued by a medical specialist
• confirmation issued by the social institution in charge
• in the case of social hardship, confirmation from public authorities

All documents must be submitted in German.

This is a written document issued by the specialist in charge, which includes a detailed description of your state of health including diagnoses, symptoms, treatment and prognosis. The report must clearly illustrate – also to medical laypersons without any profound medical knowledge – from what the patient is suffering. It must clearly state that you have special needs concerning accommodation and that due to your diagnosis your chances of finding suitable accommodation are significantly limited.

All documents must be submitted in German.

You also need to provide a medical report as both the disability card and “Feststellungsbescheid” don’t provide any information on the impact your disability has on your everyday life.

Reasons for a hardship application include disability or a severe chronic illness, significantly and permanently limiting your chances of finding suitable accommodation.

Temporary illnesses and financial reasons are not taken into account.

Yes, single parents and students with children can apply for accommodation and will be given priority in the allocation process.

However, this type of accommodation is only available to a limited extent. It is also allocated by means of a waiting list; (possibly shorter) waiting periods are to be expected.

The requirements specified in our Policy for Allocating Accommodation must be met.

Please also note our Application FAQs.

Please have a look at Item 5 of our Policy for Allocating Accommodation.

Apply online via our online application:

1. Complete the application form.
2. Additionally send an email to haertefaelle@stwm.de, briefly explaining your situation.
3. Submit the required documents: 

• maternity record (“Mutterpass”)
• birth certificate(s) of your child/children

Both persons must fulfil the application requirements, which can be found in our Policy for Allocating Accommodation.

Apply online via our online application:

1. Both of you need to complete the application form.
2. Enter your partner’s name in the field provided for this purpose.
3. Additionally send an email to haertefaelle@stwm.de, briefly explaining your situation.
4. Submit the birth certificate(s) of your child/children.

Disenrolled persons are not authorized to live in our halls and must move out.

Please get in touch with the administrative office in charge as soon as possible.

Disenrolled persons are not authorized to live in our halls and must move out.

Please get in touch with the administrative office in charge as soon as possible.