General Advice and Social Counselling in Munich

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Please note!

The General Advice and Social Counselling Service will be closed on October 7th and 9th, 2025.

We're happy to help – confidentially and free of charge!

What we offer:

  • help with questions and problems concerning your studies
  • support with difficulties in your everyday student life
  • advice on financing your studies
  • information about available support in the case of financial difficulties
  • tips for part-time jobs during your studies
  • information if you have questions about “Kindergeld” (child benefit) or child support
  • information on social legislation with regard to your studies (e.g. health insurance)
  • basic information and orientation for future students
  • help and advice in the case of personal conflicts (e.g. with your family, partner or room-mates)
  • advice if you're having doubts about your studies or are considering to drop out
  • answers to questions regarding the end of your studies and entering professional life
  • support for students faced with challenges in life (e.g. chronic illnesses or disabilities)
  • overview of other advisory and support services available to students
  • online talks                        

Appointments and email consultation:

Use our online tool to book an appointment or to send an email enquiry.
Appointments can be booked as telephone appointments, video appointments or face-to-face meetings.

Our counselling team

Michael Bayer, Dipl.- Sozialpägagoge (FH)
Beate Hartmann, M.A. Angewandte Bildungswissenschaften
 
Contact details:
phone: +49 89 38196-1209
email: asberatung-muenchen@stwm.de Please submit consulting requests via the online tool
 
Telephone consultation hours:
Monday:          1:00 p.m. - 2:00 p.m. (Mr. Bayer)
Tuesday:         2:00 p.m. - 3:00 p.m.(Mrs. Hartmann)
Wednesday:  11:00 a.m. - 12 noon (Mrs. Hartmann)
Friday:          10:00 a.m. - 11:00 a.m. (Mrs. Hartmann)
 
Location: 
Advice and Counselling Centre "Alte Mensa", Helene-Mayer-Ring 9, 80809 München
entrance h, 2nd floor, room h8

MVV stop:
U3 - Olympiazentrum

Further opening hours and up-to-date information on our Advice and Counselling Network can be found here.